Refund policy

Return and Refund Policy

We want you to love your artwork. If for any reason you are not completely satisfied, you may return your order within 14 days of delivery for a full refund.

Return Guidelines

  • Returns must be initiated within 14 days of delivery.

  • Items must be returned in their original condition and packaging.

  • Return shipping is free — we’ll provide a prepaid return label.

  • No restocking fees apply.

Exclusions

  • Final sale or custom/personalized items are not eligible for return.

  • Artwork damaged due to improper handling after delivery is not eligible.

Quality Concerns

If your artwork arrives damaged or defective, please contact us within 7 days of delivery. We’ll arrange a replacement or refund at no cost to you.

How to Start a Return

Email us at support@lamusecollective.com with your order number and reason for return. Our team will provide step-by-step instructions and a prepaid shipping label.